Agentic AI for financial assistance. Make sure every eligible patient gets what they qualify for.
ArceeHQ’s agentic AI platform automatically screens every patient for charity care and government programs, handles the documentation, and keeps your compliance current without adding to your team’s workload.
Most patients who qualify for assistance never apply.
Charity care and government assistance programs exist to protect patients from unaffordable medical debt. But without systematic screening, most of the patients who qualify walk out without anyone asking the question. ArceeHQ asks it for every patient, automatically.
Two specialized agents focused on financial assistance. Backed by the full ArceeHQ orchestrator.
The Assistance Screener and Patient Liaison work continuously across your patient population, while the orchestrator handles complex cases and the Insights Synthesizer turns every enrollment into program-level and compliance-level visibility.
Systematic
Screens every patient, not just the ones who ask. Eligibility is checked proactively, not reactively.
Guided
Doesn’t just identify eligibility. Walks patients through the application, collects documentation, and submits on their behalf within your configured parameters.
Compliant
Program rules, income thresholds, and documentation requirements stay current automatically. Every enrollment is logged, auditable, and reportable for ACA and IRS Form 990 purposes.
Built for the messy reality of financial assistance programs.
From Medicaid enrollment to charity care documentation, ArceeHQ manages the full financial assistance workflow with program-specific intelligence and compliance built in.
Automated eligibility screening
Every patient is screened against every program they might qualify for: Medicaid, CHIP, ACA subsidies, and your organization’s charity care tiers. No patient falls through the gap.
- Multi-program eligibility check
- Real-time income and household screening
- Automatic program matching
Guided application completion
The Patient Liaison guides patients through document collection, form completion, and submission in their preferred channel, removing the friction that causes most applications to stall.
- Document collection via text or portal
- Step-by-step application guidance
- Automatic follow-up on incomplete applications
Charity care program management
Manage your full charity care program, not just individual applications. Enrollment rates, approval patterns, write-off attribution, and policy compliance, all tracked and reportable.
- Program utilization tracking
- Policy compliance monitoring
- Board-ready program reporting
Medicaid and CHIP enrollment support
ArceeHQ handles Medicaid and CHIP applications end to end, including presumptive eligibility, retroactive coverage requests, and renewal tracking, across every state’s program rules.
- Presumptive eligibility workflows
- Retroactive coverage tracking
- State-specific rule engine
Regulatory compliance tracking
Financial assistance programs are subject to ACA requirements, IRS Form 990 reporting, and state-specific rules. ArceeHQ keeps your compliance current as regulations change, without manual policy review.
- ACA financial assistance policy compliance
- IRS 990H reporting data
- Regulatory change alerts
Program utilization analytics
See which programs are under-enrolled, which patient segments are slipping through, and where documentation friction is creating drop-off. Actionable data for program leadership and compliance teams.
- Eligibility-to-enrollment conversion tracking
- Drop-off analysis by program and step
- Write-off attribution reporting
From encounter to enrolled, at every step.
Five moments where ArceeHQ turns an unscreened patient into an enrolled one.
Plug into your existing systems.
ArceeHQ connects to your EHR, patient access, and billing systems with no IT roadmap dependency. Read-only access, audit-logged at every layer. No engineering project on your team’s plate.
- Live within days of contract signing
- Works alongside existing patient access workflows
Every patient screened for every program they might qualify for.
The Assistance Screener checks income, household size, insurance status, and state residency against Medicaid, CHIP, and your organization’s charity care tiers. Screening happens before a balance is ever created.
- Multi-program eligibility check at or before admission
- Real-time state program rules applied
- Presumptive eligibility determination
Application started. Documentation collected without friction.
The Patient Liaison reaches out in the patient’s preferred channel, explains what they may qualify for, and guides them through the document collection process step by step. Incomplete applications get automatic follow-up.
- Document requests via text or portal
- Step-by-step patient guidance
- Automatic follow-up on stalled applications
Application reviewed. Enrollment confirmed. Account updated.
Within your configured approval guardrails, completed applications are processed and accounts updated automatically. Complex cases route to your financial counselors with full context, documentation, and a recommended determination attached.
- Auto-approval for clear-cut eligibility cases
- Staff queue with context for complex cases
- Account balance updated on enrollment
Every enrollment tracked. Every program visible. Every write-off explained.
The Insights Synthesizer turns every enrollment, denial, and write-off into program-level and compliance-level reporting. ACA financial assistance policy compliance, Form 990H data, and board-ready program utilization, all automatically maintained.
- ACA policy compliance dashboard
- Form 990H reporting data
- Write-off attribution by missed eligibility
Deliberate assistance programs, not accidental ones.
What systematic financial assistance management looks like in practice. The specific outcomes depend on your patient population, program mix, and baseline screening coverage.
Improvement trajectory is illustrative. Your results depend on patient population, current screening coverage, and program mix. We’ll model your specific scenario in a demo.
Plug and play. Launch in days, not quarters.
ArceeHQ connects to your existing EHR, clearinghouse, and billing systems with no IT roadmap dependency and no engineering project on your team’s plate.
Your data stays in your environment. ArceeHQ is read-only by default and audit-logged at every layer.
Resources for revenue cycle leaders.
The Financial Assistance Executive Guide
A systematic approach to building charity care programs that consistently enroll eligible patients, stay compliant, and eliminate preventable write-offs.
Read the guideFinancial Assistance ROI Calculator
Estimate program enrollment lift, uncompensated care reduction, and compliance cost savings from agentic AI-driven financial assistance management.
Calculate your ROI
Digitizing Medicaid Applications and the Healthcare RCM CFO Perspective
AI in Revenue Cycle Management and Equitable Patient Access
RCM Leadership Lessons: Denials Prevention and the Patient Financial Experience
Let’s redefine financial engagement together.
See how ArceeHQ can supercharge your revenue cycle. We’ll walk through the platform, discuss your specific systems and goals, and show measurable lift you can expect in the first 90 days.